The most commonly asked questions about returns, exchanges, refunds, and what our guarantee covers.
If you wish to return an item to us for any reason:. We want to make it as easy as possible for you to contact us, so use whichever method is most convenient for you. LiveChat on our website. Look for the pop-up box.
First, don't worry; we will work with you to ensure you get the right fit. To resize the ring, you will need to return the item to us:. We want to make it as easy as possible for you to contact us, so use whichever method is most convenient for you.
While we hope you love your purchase from My Irish Jeweler, we know there are times you may want to return an item. If a gift doesn’t hit the right mark, the fit isn’t quite right, or maybe what arrives just isn’t what you were expecting: it happens
While My Irish Jeweler does offer a guarantee service we do not offer a warranty service. So it may be helpful to clarify the difference between the terms guarantee, warranty, and insurance. If you have any other queries or concerns not addressed her
When you purchase a piece of jewelry with My Irish Jeweler, it is guaranteed for one year from the date of shipping. This guarantee relates to crafting or manufacturing faults. In this way, we confirm our assurance of the quality of the pieces we off