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Packaging, Shipping and Delivery

Information on how we package, ship, and deliver your order can be found here.

How Long Does Shipping Take?

You can expect the following delivery times, barring natural disasters:. Ireland: Next working day delivery;. UK: Next working day delivery;. Europe: 2 working days;. US & Canada: 2-3 working days;. Australia & New Zealand: 4-5 working days to main c

Do I Have To Pay For Shipping?

If your order is above the following value, we will ship to you free of charge:. Ireland: €150.00;EU: €200.00;. UK: £200.00;. USA: $150.00;. Canada: CAD$250.00;. Australia: AU$200.00. If you live elsewhere, please contact us for a shipping quotation.

Will I Be Able To Track My Order When It Ships?

Yes. All orders leave us with a tracking number so you can follow your order from our door to your own. Go to www.ups.com or https://mydhl.express.dhl/ and enter your tracking number. We email your tracking number to you the day your parcel is packag

Are There Any Restrictions On Your Shipping?

There are two. We cannot ship to PO boxes as we require a signature upon delivery. We cannot ship to APO/FPO/DPO locations.

Are Shipments Insured?

We fully insure your parcel until you sign for it. If you cannot sign for it at home,  we recommend delivering it to:. A local UPS collection point - you can find your nearest one here;. A trusted relative or neighbour;. Your workplace. You are respo

Do You Offer Gift Packaging?

All of our jewelry comes in packaging that is ready made for gifting. We know that it’s the details that can really impress. So we’ve worked hard to develop our range of packaging that wows while it keeps your jewelry safe on its journey from our hom

Will My Jewelry Be Packaged Safely?

In short, yes! We know that a piece of our jewelry is precious cargo and that it’s the details that can really impress. So we’ve worked hard to develop our range of packaging that not only wows but keeps your jewelry safe on its journey from our home

Will My Package Be Delivered On Time?

When you order from My Irish Jeweler, you will receive an order confirmation with an estimated delivery date. The majority of our orders are delivered on or before this date. If your order will take longer than the estimated delivery date, we will no

What Happens If My Order Goes Missing In Transit?

We can’t say this never happens, but it’s exceedingly rare as we use insured and tracked delivery. If you don’t receive your order within the expected time, please contact us so we can follow up with the relevant carrier. In the rare instance an orde

Will I Have To Pay Customs and Import Duties? copy

When shipping to the UK, the USA and Canada, Australia, New Zealand, and within the EU, My Irish Jeweler will cover the cost of any customs and import duties that arise. If you live in a country outside of these areas, we strongly recommend that you